TRANSPARENT SHIPPING POLICY

We ship worldwide. Please allow 1-2 business day for orders to be processed. Tracking information is automatically sent to the email address you provide at checkout.

If you do not receive the tracking information within 1-2 business day, please check your spam folder.

Orders are processed and shipped 6 days a week (Monday – Saturday), except UAE & International Public Holidays.

You can track your order with your courier by simply logging onto their website and quoting your tracking number.

ARAMEX

Website: https://www.aramex.com/
Customer service: 600 544000

DHL

Website: >> CLICK HERE <<
Customer service: >> CLICK HERE <<

PAYMENT METHODS

CREDIT / DEBIT CARDS: We accept all VISA, MasterCard, American Express, Diners & Discover credit and debit cards.

All your card payments are processed through military-grade encrypted and PCI compliant payment processors like 2Checkout, BlueSnap and PayTabs. We do not store any of your credit card information.

CASH ON DELIVERY: This payment method is only available in United Arab Emirates, Saudi Arabia, Oman, Bahrain, Kuwait and Jordan.

Cash on Delivery payment method is free in UAE but since the COD service is costly for us to provide outside of UAE, cash payment orders outside of UAE will be charged COD Fee as follow:

Saudi Arabia: SAR 20
Kuwait: KWD 2
Oman: OMR 2
Bahrain: BHD 2
Jordan: 3.55

Please have the exact amount available for the courier. It will save you time.

Select your preferred payment method on the checkout page to complete your order.

As all orders are shipped directly from the UAE, you may be susceptible to customs fees. Please read more about import duties and taxes here.

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Happy Shopping 🙂