Orders are processed and shipped 6 days a week (Monday – Saturday), except on UAE & International Public Holidays.
You can track your order with your courier by simply logging onto their website and typing in your tracking number.
Customer service: 600 544000
CREDIT / DEBIT CARDS: We accept all VISA, MasterCard, American Express, Diners & Discover credit and debit cards.
All your card payments are processed through military-grade encrypted and PCI compliant payment processors like 2Checkout, BlueSnap, and PayTabs. We do not store any of your credit card information.
PAYPAL: PayPal allows you to make payments using a variety of methods including PayPal Cash or PayPal Cash Plus account balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance.
You can choose any of the payment methods in your account with PayPal as your preferred payment method in the Payments section of your account settings. If you select a preferred payment method, it will be shown as the preferred payment method when you make a purchase online.
CASH ON DELIVERY: This payment method is only available in United Arab Emirates, Saudi Arabia, Oman, Bahrain, Kuwait, and Jordan.
The COD fee is as follows for UAE and other countries where it is available:
UAE: AED 20
Saudi Arabia: SAR 40
Qatar: QAR 40
Kuwait: KWD 4
Oman: OMR 4
Bahrain: BHD 4
Please have the exact amount available for the courier, it will save you time.
Select your preferred payment method on the checkout page to complete your order.
CUSTOM DUTIES & TAXES
Customers from UAE, US, UK, Europe, KSA, and Canada will not be subject to any customs duties & taxes.
As all orders are shipped directly from the UAE, you may be susceptible to customs fees in countries not listed above. Please read more about import duties and taxes here.
SQUATWOLF will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.