Squat Wolf aims to give you the ultimate shopping experience. If for any reason you are not satisfied with your purchases, please make sure you email us at email@example.com. Items must be sent back to us in the original condition with all tags within 7 days of receiving your order.
Returns are free of charge for all items. If you would like to return any of your purchases then please follow the instructions below:
1. Send an email to firstname.lastname@example.org within 7 days of receiving your order. We will contact Aramex to organize a free collection from you.
2. Our Customer Care team will email you to confirm that your return request has been received and we will then process the refund or exchange.
We offer free exchanges. This means that if you place an order and you are not satisfied by the product received, you can exchange your item free of charge – we cover the return shipping fees and you can shop another item of the same value from our website. This will give you the opportunity to choose the size that suits you or to order another item of your choice.
Within 14 days of receiving your order, you need to send an email at email@example.com with your order number, mentioning the items you wish to return. After 14 days we will not accept any returns.
We will arrange one free-of-charge collection for the item(s) you want to return and bring it back to our warehouse for inspection. Any follow-up returns related to the same order will need to be shipped to us by you.