In order to provide you a hassle-free shopping experience you can return your items absolutely free for Store Credit. You can then use your store credit to purchase new items.
If you place an order and you are not satisfied by the products received, you can return your items free of charge. Please make sure the following return policy guidelines are met:
- Exchanges/returns are eligible within 14 days after receiving the package. (This means once you receive your order you have 14 days to file an exchange/return)
- Products are eligible for return only if they are unused, unworn, unwashed, undamaged, with all their labels and tags completely intact and in original packaging.
- We DO NOT accept returns on masks, and socks, due to health and hygiene reasons.
- Please use a Standard Shipping Pouch or Flyer with a weight limit of 2 kgs and 40×30 cm size dimensions for returning the items.
- Once the exchange request is received and approved, we will send you a prepaid/free shipping label to return the items within 2-3 days.
- After the return items are received in the warehouse, they will go through a rigorous quality check which might take up to 14 working days.
- Once the items pass the quality check, we will issue you a store credit, The Store credit is valid for 12 months from the date of issuance.
- You may either use the store credit coupon to order the size that suits you or you can order another item of your choice by paying the difference, if any.
- The items you will purchase with the store credit might be subject to shipping fees at the checkout depending on your order value. Click here to read our shipping policy.
- All discounts 20% and above are final sale. If you have any size questions, you can check our size guide page by clicking here for men and clicking here for women. You can also reach out to our customer service team for guidance.